Frequently Asked Questions.

How do I get a claim form?
Link to our claims forms page. Contact customer care if you need assistance completing a form.

How do I get a copy of my benefits plan?
Contact customer care and we will be happy assist you in obtaining a copy of your benefits plan.

How do I locate an in-network provider?
Link to our Network Carriers for an updated listed with links to carrier website for further information.

What prescription services providers are in-network?
Link to our Prescription Services network page for a list of providers with links.

I received an EOB (Explanation of Benefits). What does it all mean?
Link here for help understanding an EOB (Explanation of Benefits).

How do I get a replacement ID card?
Link here to submit a replacement request over our secure server or contact customer service.