The Customer Care Center will be closed Friday, April 19, for Good Friday. It will reopen on Monday, April 22.

Call toll free: (800) 899-9355

FCE’s toll-free Member Services number is maintained for participants and providers to verify eligibility and benefits, check the status of claims, and obtain assistance with Plan provisions. Live customer service professionals are available Monday through Friday, 7:30 am to 7:00 pm CST. Spanish speaking representatives are available.

Please give us a call. We are here to help.

Customer Care