Careers

Career Opportunity with FCE Benefits Administrators

Carrier Specialist Coordinator

San Antonio, TX

Position Summary:

Due to our continuing and steady growth, we are seeking a Carrier Specialist Coordinator for our Implementation department. As a Carrier Specialist Coordinator, you will service some of FCE’s largest and most complex clients under the guidance of a seasoned Account Executive.

Essential Responsibilities:

  • Partner with assigned Account Executives and liaison between FCE and client
  • Serve as the executive sponsor between FCE and carriers creating a strong communication channel
  • Create innovative and impactful business agreements with carriers with the end goal of faster resolution time for client’s issues
  • Serve as the key point of escalation for widespread carrier issues (e.g. delayed data delivery, faster time to value for our clients
  • Oversee Carrier plans implemented within key departments, communicating timelines, internal and external due dates, and expectations
  • Understand and communicate the products and services sold to the client and internal departments
  • Understand and communicate service level agreements/expectations to the client and internal departments
  • Understand the role each FCE department and the trustee plays in the successful administration of a benefit plan
  • Develop and maintain business relationships with existing clients, C-level executives, and HR Personnel, carriers and vendors
  • Employ client retention strategies that foster client satisfaction and loyalty
  • Work effectively with internal departments to support client goals and initiatives
  • Identify plan performance problems and/or service issues, and resource the departments and stakeholders necessary to rectify; work with Operations department to fix root-cause issues
  • Stay abreast of industry standards, legislation, insurance product changes, and ongoing trends
  • Strategize with Account Executive and Sales for annual benefit renewals; work with marketing department to develop and facilitate open enrollment employee communication campaigns
  • Monitor clients’ fringe contribution reporting activity to ensure compliance

Requirements:

  • A minimum of five (5) years’ experience in benefits administration/consulting or insurance industry on the carrier side
  • Enthusiastic self-starter who can work independently and self-motivate
  • Exceptional organizational skills, with attention to detail
  • Excellent interpersonal, written, and verbal communication skills
  • Strong computer skills and proficiency in Microsoft Office® applications

Desired Experience:

  • A background that includes legal compliance, benefit administration, and labor/employee relations is strongly preferred
  • Current Life and Accident/Health License is strongly preferred
  • Brokerage experience is highly desirable

Education

  • Bachelor’s Degree in Business Management, Business Administration, Human Resources, or combination of equivalent education/experience.

What We Bring To the Table

comprehensive benefit packages

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefit packages, and outstanding advancement opportunities. For this reason, we offer a comprehensive benefits plan which includes the following:

  • Medical, Dental and Vision coverage
  • Disability Insurance
  • 401(K) Match
  • Flexible Spending Accounts
  • Health Saving Account Contributions
  • Fitness Membership Discounts
  • Company-paid Life Insurance
  • Tuition/Professional Development reimbursement
  • Employee Assistance Programs
  • Paid Time Off

How to apply

Please email resume, as an attachment, with cover letter, and salary requirements to: SA_HR@fcebenefit.com

We are an equal opportunity employer.

It is FCE Benefit’s policy to provide equal opportunity employment for all qualified applicants and employees. FCE does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical or mental disability, legally protected medical condition, family care status, veteran status, marital status, sexual orientation, or any other basis protected by state or federal law or local ordinance. This applies to all areas of employment including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

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